Welcome to Cordial Cars!
These Terms and Conditions ("Terms") govern your use of our website and the services provided by Cordial Cars ("Cordial Cars," "we," or "us").
By accessing or using our website and services, you agree to comply with these Terms. Please read them carefully.
Agreement to Terms
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you should not use our website or services.
Services
Cordial Cars provides executive chauffeuring services in the United Kingdom. Our services include providing professional and licensed chauffeurs, luxury vehicles, and transportation solutions for corporate and personal travel requirements.
Bookings and Reservations
- a. To make a booking, you must provide accurate and complete information, including your name, contact details, pickup location, destination, and any other necessary details.
- b. Bookings can be made through our website or by contacting our customer service representatives directly.
- c. We will confirm your booking via email. Please review the booking details carefully and notify us immediately of any errors or changes.
Payment
- a. Payment for our services can be made through various methods, including credit cards, debit cards, or other accepted payment options.
- b. You will be charged based on the agreed-upon rate and any additional charges as specified in your booking confirmation.
- c. All payments must be made in GBP (British Pound Sterling) unless otherwise agreed upon in writing.
- d. In the event of non-payment or late payment, we reserve the right to cancel or suspend your booking.
Cancellations and Refunds
- c. No-shows or cancellations made after the scheduled pickup time are non-refundable.
- d. Refunds, if applicable, will be processed within a reasonable timeframe and using the original payment method.
Responsibilities and Liabilities
- a. While we strive to provide reliable and punctual services, circumstances beyond our control, such as traffic conditions or unforeseen events, may cause delays or interruptions. We shall not be liable for any loss or inconvenience arising from such delays or interruptions.
- b. You are responsible for providing accurate and up-to-date information for your booking. We shall not be held liable for any consequences arising from incorrect or incomplete information provided by you.
- c. You are responsible for your personal belongings during the journey. We shall not be liable for any loss, damage, or theft of personal items.
- d. We reserve the right to refuse service to anyone under the influence of alcohol or drugs, or who engages in inappropriate or abusive behavior towards our chauffeurs or staff.
- e. We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
Intellectual Property
a. All content on our website, including text, graphics, logos, images, and software, is the property of Cordial Cars and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without our prior written permission.
Privacy
a. We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.